STANDARD SIX

Information and Learning Resources

Information and learning resources and services are sufficient in quality, depth, diversity, and currentness to support the institution's intellectual and cultural activities and programs in whatever format and wherever they are offered.  The institution provides training so that information and learning resources may be used effectively and efficiently.
 

  1. Information and learning resources and any equipment needed to access the holdings of libraries, media centers, computer centers, databases and other repositories are sufficient to support the courses, programs, and degrees wherever offered.

 

DESCRIPTIVE SUMMARY

 
The Irvine Valley College's library, Technology Services, Office of Publications, Duplicating Services, and all Instructional Computer Centers and Laboratories (including the library Computer Commons) are administered by the dean of library, information services and technology (formerly known as the dean of information services).  The librarians and the Learning Center faculty are members of the School of Library Services.  Technology Services, lead by the director of technology, includes network technicians, application and information services classified staff and media services technicians. Technology Services provides faculty, classified staff and administrators equipment, support and training.  Under the new faculty contract eliminating reassignment after June 30, 1998, a faculty member will continue supervising these services on a stipend basis.

 

Library
 
For over fifteen years, IVC's library was located in the B100 building. On August 25, 1997, the permanent IVC library opened and is located near the center of the campus (6.1, page 19, 6.2, page 44 and 6.3, pages 77-78). In addition to providing conventional library services, this 38,000 square foot, two-story building serves as the college's information and technology hub distributing audio, video, and data resources electronically to classrooms, labs, and offices college-wide.  A switched fiber-optic network supports 600 connections to internal resources and, via the Internet, electronic resources worldwide.  Throughout the library there are 200 student study stations, six discrete audiovisual stations, one microform wet carrel, a large reference area adjoined by the reference computer commons, ten group student study rooms, a periodicals reading area, a computer commons, special services computer commons, and duplicating services.  The library also houses the Office of Publications, Technology Services, a Technology Training Room, a faculty and classified staff Technology Center and the Multimedia Studio/Smart Classroom, scheduled to open in the fall of 1998.  The library has 3 FTE librarians and 4.5 FTE in paraprofessional library staff.

 
A variety of materials are available in the library's collection to meet the multiplicity of student needs, learning styles, and faculty requests.  The library's collection includes 38,500 books, 287 periodical titles, and a wide range of online databases including SearchBank and Lexis-Nexis (a full-text periodical information service), videocassettes, slides, audiocassettes, computer software and microforms.  The LaserCAT offers online public access to the print and audiovisual resources of both IVC and Saddleback College and can also be accessed through the enterprise (districtwide) network.

 
Library services include reference assistance, library research classes, library orientations/workshops for students, faculty, and community members, reserve desk services, and inter-library loan.  For students and faculty members who require materials that are not in the IVC library, access is provided through MELVYL (online library catalog of the University of California) and OCLC (Online Computer Library Center) which includes over a million records and is an excellent means for establishing complete bibliographic citations.

 

Learning Center

The Learning Center, located on the first floor of the library, offers registered college students free of charge one-on-one or small group peer tutoring by appointment (6.1, page 18, 6.2, page 46, 6.3, page 78).  Most subjects offered at the college are supported by the Learning Center.  The Learning Center also offers peer computer tutoring and assistance in the library Computer Commons.  The Tutoring 100 course (Fundamentals of Peer Tutoring) and Tutoring 301 (Supervised Tutoring) are offered each semester (6.1, page 18, 6.2, page 148 and 6.3, page 70). Currently, there are approximately 300 students enrolled in Tutoring 301.  An adjunct faculty member coordinates the Learning Center.

 

Technology Services

 

The Technology Services unit is responsible for the Network Services, Applications and Software Support Services, Media Services, Duplicating Services, the Training Center, Technology Center, and all Instructional Computing Laboratories and Centers.  Technology Services is located in the library and has approximately 10,000 square feet allocated for its use.

 

Network Services is responsible for providing the enterprise network services and networking software for all locations on the IVC campus. Services include purchase, installation and maintenance of computer hardware, and the installation of individual and/or group workstations throughout the campus to support IVC's courses, programs and degrees. Network Services has 4.75 FTE (one FTE unfilled) classified staff.

 

Applications and Software Support Services classified staff personnel respond to help desk questions and requests, install and maintain desktop software and offer technology advice and training. This department also manages the college voice-mail and e-mail systems for faculty, staff and students. There are 2 FTE of classified staff servicing the college's technology/applications and software needs.


Media Services is responsible for providing media hardware and software for classroom use, media support for Community Services and public events, such as graduation, guest speakers and athletic events. The staff of Media Services delivers audiovisual materials to on- and off-campus sites.  There are 15 technology classrooms that are permanently installed with a computer, data projector and VCR. Approximately five off-campus sites in the northern half of the South Orange County Community College District receive this service.  Media Services is also responsible for the Multimedia Studio/Smart Classroom and Cox Cable Channel 33 that provides telecourses throughout the Irvine area. The Multimedia Studio/Smart Classroom, scheduled to open in the fall of 1998, will have a satellite downlink for video conferencing between remote sites; TV production cameras for creating instructional courseware and telecourse broadcast capabilities on Cox Cable Channel 33; and a smart podium and imaging system for real-time interactive courses and multimedia productions.  A linear editing system allows for post-production products.  The Multimedia Studio/Smart Classroom is exclusively used for media production projects.  There are 2.5 FTE of classified staff working in the Media Services department (with .5 remaining unfilled).

 
Distance education was studied in the fall of 1997 by the dean of library, information services and technology and a report (6.4) on the status of distance education at IVC was submitted to the president. IVC offered three telecourses in each of the fall of 1997 and spring of 1998 semesters (6.3, page 13). In the spring of 1998 the college was scheduled to offer two additional courses, but due to a general delay in the curriculum process, these courses were cancelled.

 

Duplicating Services is located in A201 where it mainly processes large or complicated jobs, including instructional materials. Self-service copiers for faculty, staff and student use are located near all faculty office areas. In early 1997 the college purchased a networked Kodak 70, four-color spot copier, offering duplicating services to all computers connected to the IVC network. Duplicating Services currently has two FTE of classified staff (one FTE unfilled).


The Technology Training Center, staffed by the Technology Services personnel, offers workshops that help faculty and classified staff keep up to speed with the college's growing technological capabilities.  Located in library room 207, this center has eleven multimedia computer stations with Internet access.  Each semester over 60 group-training sessions (6.5) are offered while many one-on-one and special topics sessions are also taught.

 

A very important resource, the IVC Help Desk, is another component of the Training Center. Faculty, classified staff and administrators can call the Help Desk (hours: 7:30 a.m.–6:00 p.m.) for computer hardware and software questions, technician repair requests, classroom media support or technology advice. Faculty can receive assistance during presentations involving instructional software.


Technology Center

The Technology Center, located in library room 204, provides equipment and resources for faculty and classified staff to prepare instructional materials, computer presentations, overhead transparencies, video productions and to develop Web pages.  Four computer workstations, a software library, digital cameras, a variety of scanners, CD-ROM writers and a color printer are also available.

 

Institutional Computer Laboratories and Centers are located outside the library consisting of ten academic specific disciplines.  Each center/laboratory hosts discipline specific software and the personnel to support these are provided by the schools.  The installation, maintenance, and support of the hardware and software is the responsibility of Technology Services.  These centers and laboratories are:

 

Name

Discipline

Equipment 

Access

Computer Center

Business Sciences and CIS

106 PC and 35 Macintosh PCs

Must enroll in lab ticket number; open 68 hours per week

Keyboarding Lab

Business Sciences

30 PCs 

Only during scheduled class

Drafting Lab

CIS

25 PCs 

Only during scheduled class

Social and Behavioral Science Lab

Social and Behavioral Science

25 PCs 

Only during scheduled class

A.D.A.M. Lab

Life Science

15 PCs 

Only during scheduled class

DSP&S and Reading Center 

Special Services and Humanities

15 Macintosh PCs 

Only during scheduled class 

Humanities Center 

Humanities 

Three PCs

Must enroll in lab ticket number; open 68 hours per week

Journalism Lab

Humanities

16 Macintosh PCs 

Only during scheduled class

Math Laboratory 

Mathematics 

2 PCs

Must enroll in lab ticket number; open 68 hours per week

Fine Arts Lab

Fine Arts 

26 Macintosh PCs

Only during scheduled class

 

SELF-EVALUATION

The American Library Association (ALA) and the Association of College and Research Libraries (ACRL) have developed a variety of performance standards and policy statements (6.6) that provides library professionals with a common set of principles and standards.

   

 

 

 

College Size in FTES

Volumes 

Serial Subscrip.

Video & Film

Other Items*

Total Collection

ALA/ACRL Minimum Collection Standards 

5,000-6,999 

80,000 

700 

1,250 

10,000

91,950

IVC 

6,100

38,500

287 

300

9,000

38,087

Below Minimum Standards

 

41,500

400 

950 

1,000 

 53,863

 

* Includes microforms, cartographic, graphic, audio, and machine-readable materials

 

The IVC library, formerly housed in the B100 Building, was inadequate in size to maintain ALA and ACRL minimum standards. With the opening of the new library on August 25, 1997 and the state funding of new equipment and supplies (6.7), IVC is moving forward with its plans to provide its students with the best possible resources.

 

The Institutional Effectiveness Survey (6.8) was distributed to approximately 525 IVC faculty and staff members. Of these, 176 actually completed the survey, including 11 administrators; 67 full-time and 47 part-time faculty; 32 full-time and nine part-time classified; and 10 participants who did not indicate their staff affiliation but whose responses were included in the survey results. Of the 116 responses to Item 52 of the Institutional Effectiveness Survey (6.8, Section Three, page 19), 58.7% agree that "the current library collection …is sufficient in quality to support the courses and programs at IVC" and of the 107 respondents to Item 81, 57% agree that the college "…allocates sufficient resources to support library collections (6.8, Section Three, page 29). Since 1992, considerable effort has been made to add multicultural resources to the collection with support from several on- and off-campus funding resources. Still, only 34.5% (41 of 119 responses) to Item 53 (6.8, Section Three, page 19), agree that the "…the quality, depth and diversity of the library collection meets the intellectual and cultural activities of IVC." On the other hand, an average of 64.8% agreed that the Technology Committee, Institutional Technology Committee and the District Technology Task Force collectively provide information and learning resources that are sufficient in quality, depth, diversity and currentness to support the institution's intellectual and cultural activities and programs (6.8, Items 55 through 58, Section Three, pages 20-21).

 

PLANNING AGENDA

  1. The library collection will increase by 28% per year over the next three years.

2. Appropriate educational equipment and materials are selected, acquired, organized, and maintained to help fulfill the institution's purposes and support the educational program.  Institutional policies and procedures ensure faculty involvement.

 

DESCRIPTIVE SUMMARY

 

Library

 

Library faculty strive to relate the content of the collection to the current IVC curriculum.  Traditional learning and information resources such as books, periodicals, pamphlets, microforms, and audio-visual software, as well as electronic formats are selected, acquired, organized and maintained primarily by the librarian staff (6.9). Librarians act as liaisons to academic schools.  Selection tools used by librarians include professional library review media, publishers' catalogs, online sources, instructor bibliographies and faculty recommendations.  All faculty requests for materials, which are needed for, required course assignments are given first priority in the acquisition process.  Faculty are encouraged to review the content of the collection and to suggest new titles for acquisition.  This is accomplished by the routing of publishers' announcements and professional reviews to appropriate faculty members by the librarian in charge of selection.  Beginning in the fall of 1998, the library Web site will offer an online material selection form for faculty input.  Student suggestions are also accepted and evaluated under the established selection policies.

 

The library's holdings have been evaluated in the following ways to insure adequate quality, depth, diversity, and currency:

 

    1. Classroom faculty review all gifts to the library in order to determine whether there is a potential for their use by students.

 

B. Circulation records are maintained for each periodical title in the IVC collection, and if a title is not circulated for a period of two years, the subscription is not renewed.

 

C. All new periodical subscriptions are checked to see if the title is included in one of the periodical indexes available in the library.

 

D. Any title not covered by an existing periodical index is not ordered unless the instructor identifies how students will gain access to the subject content of the periodical.

 

E. All new recommendations for media purchases must come from faculty members who have previewed the program.

 

In addition, the college curriculum approval process includes a determination of adequacy of library/media support for proposed new courses.  The library faculty contacts each faculty member who receives approval for a new course or revision of an existing course from the IVC Committee on Courses in order to coordinate the ordering of materials with the offering of such new or revised classes.

 

The Library Focus Group, a subcommittee of the District's Reference Network Advisory Group (REFNAG) has faculty and staff representation from both college libraries.  This group considers selection, cost-sharing and maintenance of shared electronic research resources.  The district and college share software/hardware maintenance responsibilities. The college maintains servers, CD-ROM towers, and software on the college network and the district is responsible for those software programs that reside on the district's servers such as the Online Public Access Catalog (OPAC) and Internet services which includes three Netscape based subscription indexes provided by Information Access Company and our most recent addition, Lexis-Nexis, a current approach to newspaper and journal research.

 

Learning Center

 

The educational equipment acquired for use in the Learning Center is funded through the library budget.  The Learning Center does not acquire educational equipment and materials outside of this venue. The processes for selection, acquisition, organization and maintenance are the same as for the library.

 

Technology Services

 

Since the fall of 1995, college technology institutional policies and procedures have fallen under the purview of the Institutional Technology Committee.  This committee has representation from all governance organizations.  To assure faculty involvement the Academic Senate's subcommittee on Technology directs its committee chair to represent an equivalent of ten votes on the Institutional Technology Committee.  The IVC Technology Plan (6.10) was written in May of 1995 and has been undergoing revision.

 

SELF-EVALUATION

 

The materials selection procedure at present relies heavily on the library faculty.  Over 90 percent of all purchases are the result of recommendations from librarians.

Of the 148 responses to Item 59 of the Institutional Effectiveness Survey (6.8, Section Three, page 22), 84% knew of the existence of an IVC/District Technology Initiative and an average of 64.8% agreed that the Technology Committee, Institutional Technology Committee and the District Technology Task Force collectively provide information and learning resources that are sufficient in quality, depth, diversity and currentness to support the institution's intellectual and cultural activities and programs (6.8, Items 55 through 58, Section Three, pages 20-21). The sense of the librarians seems to be that the faculty is more dissatisfied with the size of the collection than with the procedures utilized to acquire books. This situation will improve as state funded equipment and supplies help bring the library collection into compliance with ALA and ACRL standards.

 

Currently, due to the vast number of book acquisitions, the library staff is overwhelmed with the cataloging and processing of new materials.  This makes new arrivals unavailable for long periods of time. This backlog also prevents the library staff from getting to other low priority tasks, such as mending damaged books. The backlog has been reduced substantially since the last self-study and the automation of cataloging processes has reduced and will continue to reduce the time required for processing even further.

 

In the circulation department, several tasks are not being carried out on a regular basis.  Among these are: overdue holds are not being placed, inter-library loan requests from other libraries are being denied and requests made by patrons in our library are taking one to two weeks to be processed and circulation database system maintenance is done sporadically.

An average of 69% of the respondents to Items 50 and 51 of the Institutional Effectiveness Survey (6.8, Section Three, page 18) agreed that media services responded to requests for service, equipment, maintenance and repair in a "timely and professional manner".

 

In regard to electronic services shared between the two colleges in the district, REFNAG has not reached agreement on which database resources will be mutually accessible.  Part of the reason for this is that there has not yet been agreement on the funding mechanism for shared resources.  It has not been determined whether the district or the individual colleges will pay for shared resources.

Of exceptional note is that the card catalog in use during 1992 self-study has been replaced by a state-of-the-art online system supplied by Data Research Associates (DRA). This online system provides comprehensive access to the book, periodical and audio-visual holdings of both Irvine Valley and Saddleback Colleges.  The online catalog makes resource-sharing possible among the students, faculty and staff of both colleges.

 

PLANNING AGENDA

 

1.  The college will continue to emphasize the selection of materials, which are required for library assignments, and materials that have a history of consistent circulation.

  1. The college will strive to finalize district financial support for the development and acquisition of a common set of database reference tools.

 

3. Information and learning resources are readily accessible to students, faculty, and administrators.

 

DESCRIPTIVE SUMMARY

 

Library

 

The library promotes its resources to students, staff, and faculty through instruction, orientations, in-service presentations and Internet workshops for the college community. The library has workstations for students with special needs.  In the academic year, 1996-97, approximately two hundred library orientations were given at the request of faculty and were structured to meet specific class needs. The library offers a three-unit library research class for students to learn library and online research. Library hours during the fall and spring semesters are 8:00 a.m. to 9:45 p.m., Monday through Thursday, 8:00 a.m. through 1:45 p.m. on Friday, and 9:00 a.m. through 1:45 p.m. on Saturday and closed on Sundays. During summer sessions the hours are 9:00 a.m. through 8:45 p.m., Monday through Thursday; 9:00 a.m. through 12:45 p.m. on Fridays. The library is not open on Saturdays or Sundays during the summer. A reference librarian and classified staff member are on library public service duty when the library is open.  To meet the college's growing student population, the library provides six hours per day of direct library services when two reference librarians and two classified staff members are on duty.

 

Learning Center

 

Use of the Learning Center is promoted through printed materials such as the schedule of classes, flyers, posters, and bookmarks, through presentations made to student clubs and student orientations, and through faculty in-service programs. The Learning Center shares the same hours as the library.  A faculty member and/or one senior tutor and student tutors are available for assistance to students during all hours the Learning Center is open.  The Learning Center employs a pool of 40-80 tutors providing 800-1,500  hours of tutoring assistance per month to IVC students.  Approximately 1,500-2,000 students use the Learning Center each semester.

 

Technology Services

 

Technology Services is open to college faculty and staff Monday-Friday, 6:30 a.m.–10:00 p.m., Saturday, 8:00 a.m. – 2:00 p.m. and closed on Sundays. If Technology Services personnel are needed at off-hours, the director of technology and three technicians can be contacted if needed.

 

SELF-EVALUATION

 

Generally, the faculty, staff and administration are satisfied with the hours of support offered by the library, Learning Center and Technology Services.   An average of 62.5% of the respondents to Items 69 through 72 of the Institutional Effectiveness Survey (6.8, Section Three, pages 25-26) and an average of 66.7% of those responding to Items 73 through 76 (6.8, Section Three, pages 26-27) agree that the Computer Commons and Learning Center, respectively, have adequate evening and weekend hours, open access and support services. There may be some concern that the library may need to extend its weekend hours as approximately 50% of respondents for both the Computer Commons (Item 70) and the Learning Center (Item 74) did not consider these hours to be adequate. The majority of respondents (76.9%) agreed that the library "adequately supports special services students" (6.8, Item 54, Section Three, page 19).

In the survey of students, 39% say they never use the library to read or study; 62% never check out books; 49% never use the card catalog; 49% have never prepared a bibliography and 49% of the students surveyed had never asked a librarian for help (6.12, page 8).  One likely explanation for these negative figures may be that not all instruction involves library research at the community college level.

 

PLANNING AGENDA

 

1. The college will develop a Library and Information Technology Services Handbook, posted on the IVC Web site, to provide a single source of information about all Information Services provided to the students, faculty and staff.

 

4. The institution has professionally qualified staff to provide appropriate support to users of information and learning resources, including training in the effective application of information technology to student learning.

 

DESCRIPTIVE SUMMARY

 

Library

 

In July 1997, the district Board of Trustees reorganized the administrative structure of the college without appropriate input from library personnel. The position of chair of the School of Library Services was eliminated and the responsibilities of that position were assigned to the dean of information services. The dean of information services was assigned a new title, dean of library, information services and technology, to reflect the new library responsibilities, and administers the library, Information Services and Technology Services. The library employs three full-time librarians with MLS degrees, one secretary, two library technicians, two full-time library assistant I, one part-time library assistant I and several student aides.  Library staff enrolls in courses offered by Training Center staff.  Librarians and the library staff also provide basic and advanced instruction in learning to use traditional and electronic research resources.

The district's associate director of information systems and services in the Information Technology department oversees the districtwide library automation system, Data Research Associates, the online public access catalogs and the shared databases of the colleges' network.

 

Learning Center

 

The Learning Center employees include one qualified adjunct faculty member, peer tutors and student aides. The tutors are selected based on the recommendations of the discipline faculty.

 

Technology Services

 

Faculty members from the various schools serve in the respective computer centers and laboratories corresponding to their instruction areas. The Business Science, Mathematics and CIS Computer Center faculty meet or exceed the state minimum qualifications for computer science or computer information science instructors.  The director of technology supervises one senior lab technician, two lab technicians, two user services analysts, a computer operator, two full time audio-visual technicians and one part-time audio-visual technician.

 

SELF-EVALUATION

 

The Association of College and Research Libraries standards (ACRL) (6.6) for institutions of 3,000 to 5,000 FTE students call for a staff of one administrator, five to seven professionals, five to eight technicians, and four to eight other staff members (secretaries, clerks, and lab aides).  As indicated in the following table, IVC is below the ACRL minimums in three of the four categories:

 

 

Administrators 

Professional 

Technicians 

Other

ACRL Standard 

1

5-7 

5-8

4-8

IVC 

1

3.5

4.5 

2.7

 

The Standards for Community, Junior, and Technical College Learning Resources Programs (6.6) establishes staffing requirements for single-campus services.  IVC does not meet the minimal requirements.

 

 

FTES 

Administrators 

Professionals 

Technicians

Other Staff 

Total Staff

 

Minimal

Minimal

Minimal

Minimal

Minimal

5,000-6, 500 

1

7

7

6

21

IVC =  6,100

1

3.5

2.0

2.7

9.2

IVC's Deficient 

0

3.5 

5

3.3

11.8

 

The Association of College and Research Libraries standards for staffing do not address standards for Learning Centers other than libraries.  However, it is the sense of the directors and faculty who staff the institutional learning centers and laboratories that the staffing is less than adequate. Faculty members, due to lack of appropriate classified staffing, undertake many technical and clerical duties in the centers. The method used for reorganizing the administration resulted in the lack of an assigned library director. This position is needed to complete the direct supervision and daily operation of the library.

 

Despite the enormous responsibilities of the Technology Services, it has performed well in meeting the goals of the District Technology Initiative. Faced with the charge of installing hundreds of computer workstations throughout the college, maintaining them, and assisting staff in mastering the new technologies, the technology services staff is overextended.

 

An average of 92% of the respondents to the Institutional Effectiveness Survey agreed that librarians (125 of 138) and staff (122 of 131) are "…professional and qualified" (6.8, Items 66 and 67, Section Three, page 24). Of the 147 responses to Item 49, 88% agree that the "[t]he Technology Initiative at IVC provides training workshops for faculty and classified staff that support learning and discovery of using new support technologies effectively" (6.8, Section Three, page 16). Professional, qualified individuals provide information and support in Technology Services (81.4%), Duplicating (96%), Publication Services (84.8%), Technology Training (83%), and the Help Desk (75%) (6.8, Items 61 through 65, Section Three, pages 22-24). Additionally, 91.8% of the respondents to Item 82 agree that "Faculty and staff are informed about the available training workshop offerings (one-on-one, workshops, school discipline, specialized)" (6.8, Section Three, page 29).

 

In early 1997, the library staff chose to outsource minimal level processing of books with its two jobbers, Midwest Library Service and Coutts Library Service. The jobbers, for a nominal cost, now perform some functions formally done by library staff: laminating book jackets, security stripping, property stamping, and book cover reinforcing. Since jobbers supply more than 80% of purchased library books, this out-sourcing has been a partial solution to the lack of staff support.

 

 

PLANNING AGENDA

 

  1. The college will attempt to bring the library staffing to national standard levels and add appropriate clerical and technical staffing to the learning centers.
  2. The college will develop a plan to hire a library director consistent with the institutional hiring mechanisms and budgetary constraints.

 

5. The institution provides sufficient and consistent financial support for the effective maintenance, security, and improvement of its information and learning resources.

 

DESCRIPTIVE SUMMARY

 

Library

 

The IVC library's annual book budget prior to fall of 1997 has remained at approximately $40,000, and the periodical budget has been $25,000 since the last self-study.  In March of 1997 one-time monies ($2.1 million) from the state to acquire the books and media for the new library were released (6.7).  Of the new library one-time equipment allocation funds ($965,000) approximately $500,000 has been spent specifically on library furniture, equipment and technology.  The remainder will be used to design, purchase equipment for and install the Multimedia Studio/Smart Classroom in the library by fall of 1998.  The District Technology Initiative provided funding for 30 computers for the research commons and college instructional equipment funds allowed for the purchase of approximately 30 computers and various technology-oriented pieces of hardware.

 

Learning Center

 

The budget for the Learning Center has remained constant, which was adequate when the Learning Center program was small. With over 300 students enrolled in peer tutoring and tutoring salaries rising, the current budget should be supplemented. The budget for hiring faculty and staff remains a concern.

 

Technology Services

 

In the academic year of 1997 the District Technology Initiative provided a campus-wide network and computer equipment to improve access to information and learning resources electronically. Various security systems are being studied in order to secure and protect the equipment housed in the library and other campus buildings.  The media supply account, from which electronic resources and media for the classroom are funded, has been $8,000 to $14,000 and is augmented each year by dedicated revenue collected from fees, fines and/or by one-time block grant money from the state for instructional equipment and library resources. Primarily lab fees, instructional equipment funds, grants, equipment donations, and new building funds have supported equipment and computing and media software for media services, the library and other learning centers and laboratories.

 

SELF-EVALUATION

 

In accordance with the Standards for Community, Junior, and Technical College Learning Resources Programs (6.6), the Learning Resources budget should be between 6% and 9% of the educational and general expenditures.  IVC spends 3% of the educational and  general expenditures; 3% below the minimum standard.

Of the 107 respondents to Item 81 of the Institutional Effectiveness Survey (6.8), 57% agree that the college allocates sufficient financial resources to the library collection and other learning resources. An average of 62.5% agree that IVC allocates sufficient resources to support technology, training, Information Services and web development. Web development shows the least amount of approval with only 49.1% (55 of 112 responses) agreeing that it has sufficient resources allocated.

 

In summer 1996, the district hired a consultant to examine and make recommendations for district-wide technology needs.  In fall 1996, the District Technology Initiative (DTI) was launched.  Six million dollars was allocated to upgrade technology infrastructure, hardware and software districtwide.  While the infusion of funds for technology is a necessary and welcome expenditure, funds for maintenance and training are not part of the plan.

 

PLANNING AGENDA

 

1. The college will strive to increase the library budget to meet the growing needs for acquisition, access and maintenance of traditional and non-traditional resources, including audiovisual materials.

 

6. When the institution relies on other institutions or other sources for information and learning resources to support its educational programs, it documents that formal agreements exist and that such resources and services are adequate, easily accessible, and utilized.

 

DESCRIPTIVE SUMMARY

IVC and Saddleback College have informal agreements to serve each other's students. Students are routinely informed in library orientations that all resources in the database are accessible to them. They may choose to travel to the Saddleback College campus to pick up materials immediately or they may submit interlibrary loan requests through the reference desk. In both colleges, the circulation library technician processes the request and the items are delivered to the sister campus for student use within forty-eight hours. Both campuses share the periodicals and audio-visual resources in much the same fashion. However, photocopies of periodical articles are made because all periodicals do not circulate. Circulation of audio-visual resources is made available only to the faculty of the sister campus.

The South Orange Community College District and the California State University, Fullerton at Mission Viejo (CSUF-MV) campus have formal agreements to serve each other's students. In library orientations students are routinely informed that once the resources of the IVC and Saddleback College libraries are exhausted they may consult the collection of the CSUF-MV Library. College librarians verify CSUF holdings are present before sending students to the satellite library.  All resources of the CSUF main campus library are accessible to students through a photocopy and courier service. Also, all SOCCCD students have full library privileges at the CSUF library in Fullerton. This is not a special agreement between SOCCCD and CSUF - this is part of the CSUF open access policy.

 

The library regularly borrows materials from other institutions in accordance with the American Library Association Interlibrary Loan Code.  IVC students may use, but not checkout, any books in the library collections at University of California, Irvine in accordance with the University of California, Irvine policies.  The University of California, Irvine does not offer formal agreements with community colleges at this time.  In addition to these local resources, IVC library participates in OCLC and also offers Inter- Library Loan programs with the nine campuses of the UC system and the 22 campuses of the CSU system that provide students, faculty and staff access to resources not locally available.

 

The IVC library home page, http://www.ivc.edu/infoserver/library/library.html, on the World Wide Web was updated in spring 1998 to provide an extensive array of research resources for students, faculty and staff.

 

SELF-EVALUATION

 

Present arrangements for sharing of library resources with other institutions are generally satisfactory. IVC is currently in negotiations with the library dean of UCI to secure faculty training and student access.

 

PLANNING AGENDA

 

  1. The college will continue efforts to increase the access to information services provided by the library from other institutions, including U.C. Irvine.

 

7. The institution plans for and systematically evaluates the adequacy and effectiveness of its learning and information resources and services and makes appropriate changes as necessary.

 

DESCRIPTIVE SUMMARY

 

Library

 

The librarians evaluate technology, CD-ROMS, electronic resources, periodicals, reference books, and the collection regularly and systematically.  Based on student demands and budget, electronic resources are studied several times during the year to determine effectiveness and value to student research and information needs. Librarians consult with faculty in weeding the book collection and in acquisitions of new resources.  Information resources and services will be changing dramatically in the next two years due to the implementation of the District Technology Initiative.  In the spring of 1997 the district's reference networks advisory group, REFNAG, was formed and includes library faculty and staff from both colleges and district Information Technology staff. The group's charge is to determine the databases and information resources to be accessible through the colleges' Web sites, to evaluate vendors and resources for inclusion on the "reference desk" and to centralize the costs, the deployment and the maintenance of the Web's reference resources.

 

Technology Services

 

The Institutional Technology Committee has centralized equipment and technologies, developed a set of standard specifications for computer equipment, scheduled deployment of equipment to classrooms, the library, offices, laboratories and centers, and created a maintenance and replacement procedure for the new equipment. 

 

Staff and student surveys do not directly relate to this section. However, the library attempts to evaluate its learning and information resources and services and makes appropriate changes to serve students better.

 

SELF-EVALUATION

 

The library systematically evaluates its learning and information resources and services and makes appropriate changes to serve students better. The Learning Center regularly seeks student feedback and faculty input about success and impact of Learning Center services to IVC students; success of Tutoring 100 students is surveyed every semester; data is reviewed on an ongoing basis including number of hours of assistance provided to IVC students (6.12).  As a result, tutoring methods and strategies evolve and change based on the above evaluations.

 

PLANNING AGENDA

 

No changes are recommended at this time.

 

SUPPORTING DOCUMENTATION

STANDARD SIX

 

    1. IVC Student Handbook
    2. 1997-98 IVC Catalog
    3. IVC Schedule of Classes, Spring 1998
    4. Reynolds, Nancy H., "Status of Distance Education at IVC: Technology to Expand the Classroom." 9/97
    5. Technology Services Workshop Schedule for Faculty and Staff. Fall and Spring 1998
    6. "Standards for Community, Junior, and Technical College Learning Resource Programs." Approved by ACRL, ALA and AECT in 1994.
    7. Letter from California Community Colleges Releasing Equipment Funds
    8. Institutional Effectiveness Survey
    9. Board Policy 6132, rev. 12/10/90: Library Collection Development Policy.
    10. Urell, Robert, "Technology Initiative Report, Irvine Valley College, May 1995."
    11. Community College Student Experiences Questionnaire (CCSEQ)